TODAY / THE WORK BETWEEN THE STEPS
Your team keeps
joining the dots.
- 01
A voicemail waits for a callback
- 02
Staff work through appointment options
- 03
An intake form needs a separate send
More follow-up for the people already busy.
AI-NATIVE SOFTWARE FOR INDEPENDENT PRACTICES
From first hello
to ready for care.
An AI front desk that gets patients booked, prepared and ready for your team. Keep your EHR—or run the whole practice on Moxcares.
Two ways to get started Human-supervised AI
ATAlex TaylorLake Family Care · Sample patient
INCOMING PATIENT CALLAnswered by Mox
Patient
“Could I book a follow-up this week?”
Mox
“Let’s find a time that works for you.”
Booking options, with your clinic’s rules
01
The call is answered
Mox handles the booking conversation under your clinic’s rules.
Patient booked Intake prepared Team ready Next step connected
TWO WAYS TO MAKE MOXCARES YOURS
Keep what works.
Change what doesn’t.
Choose how you want to start. Expand the workflows when you’re ready.
01 / Keep your EHR
A better front desk.
The EHR you know.
Mox handles the work around the visit: calls, bookings, waitlists, intake and arrival. Your team keeps its clinical system.
Explore patient engagement
02 / Use Moxcares end to end
Your whole practice.
Working together.
Bring patient engagement, your schedule and our EHR into one practice workspace. Add clinical and revenue modules as you need them.
Explore practice management
Two adoption paths. Plans, seats and optional modules are selected for your practice.
BEFORE MOXCARES / WITH MOXCARES
Same practice.
A different working day.
See what changes when the next step is part of the workflow.
Your team keeps
WITH MOXCARES / A CONNECTED WORKFLOW
From enquiry to a clear next step.
Mox answers and captures the enquiry
A suitable appointment is offered
Booking and intake invitation follow
Your team supervises and handles exceptions.
Illustrative workflow. If the patient isn’t ready to book, the enquiry stays available for follow-up. Staff handle exceptions under your rules.
01 / Less chasing before the visit
Your forms.
A conversation
patients can finish.
Turn your clinic’s PDF forms into chat-style intake. Easy-select answers for patients. A structured summary for the clinician.
FOR YOUR TEAMLess scanning. Less retyping.
More context before the visit.
Explore conversational intakeMore context before the visit.
EXPLORE AT YOUR PACEWatch a PDF become a conversation.
Clinic intake.pdfYour questions. Your practice.
Reason for visitChanges since last visitMedical history
No file is uploaded.
Lake Family CareA friendlier way
to get ready.
Select “Use sample PDF” to try the conversation.
No app to downloadSecure intake conversation
From PDF to conversation to chart proposal.
Patient answers stay distinguishable from clinical findings.
THE END-TO-END PATH
The appointment changes hands.
The patient story doesn’t.
Patient engagement and our EHR share a practice workspace. Your front desk and clinicians can work from the same patient context.
Booked & prepared
- Appointment confirmed
- Patient messages in context
- Intake ready for review
Alex Taylor
One patient record.
Context for the next person.
Patient history
Encounter & plan
Activity history
Care & continuity
- History available in the chart
- Clinician reviews documentation
- Follow-up stays connected
OPTIONAL MODULES / ADD WHAT YOUR WORKFLOW NEEDS
Start with your path.
Build from there.
Payments, verification, claims and scribing are optional. We confirm the plan, seats, module requirements and price for your setup.
OPTIONAL ADD-ON
Be in the visit. Review the draft.
Turn the encounter conversation into a note proposal for the clinician to review, edit and sign.
Ambient scribing
OPTIONAL ADD-ON
Prepare the balance. Make payment easier.
Check returned insurance benefits and connect payment requests, receipts and reconciliation.
Payments & verification
OPTIONAL ADD-ON
Carry the encounter into the claim.
Prepare and review claims, follow payer responses and keep the next billing action visible.
Claims & revenue workflows
Built to help. Designed for oversight.
AI staff.
Clear human control.
Mox prepares work inside the practice workflow. Your team reviews where it matters. Sources and activity records stay connected.
- 01Mox prepares
A proposal with supporting context.
- 02Your team reviews
Accept, edit or dismiss before clinical use.
- 03The action is attributable
See who acted and what happened.
Read the film transcript
Most AI assistants only answer questions. Mox works alongside the team. It can clear waitlists, follow up on no-shows, reschedule appointments, and route incoming documents. Sarah sees what Mox is doing, what needs approval, and a complete history of every action. Automation where it helps. Human supervision where it matters. Mox is the AI staff you hire, not another chatbot.
Role-based accessAudit historyPHI handling controls
Keep exploring
Ideas for a
better-run practice.
Practical guides. Clearer workflows.
A little less work in the way.
Guide
Keep your forms. Lose the clipboard.
Turn the questions you already use into a conversation patients can complete.
Explore PDF-to-chat intakeArticle
A fresh start. Not a fresh data entry project.
What switching records and workflows can look like for an independent practice.
Read the switching guideVideo
Meet the AI staff that does the work.
Mox prepares. Your team stays in control.
Watch Mox at work
BRING US THE WORKFLOW THAT NEEDS TO CHANGE
Your practice.
A better way through the day.
We’ll walk through your busiest workflow, show the patient and staff experience, and help you choose the right starting point.
Show me my workflowA practical software demo for your practice.