Medical Scheduling & Front Office
A front office that manages itself.
Online booking, a waitlist that quietly refills cancellations, multi-location calendars, and Mox answering reschedule texts on your team's behalf — all in one shared record.
The problem
Booking today is still mostly phone calls and manual work.
Clinics run separate systems that don't talk to each other. Patients get stuck on hold, bounce between forms, and sometimes can't reach anyone at all.
Phone bookings put patients on hold
Most appointments still start with a phone call. Staff answer, transfer, take messages, and play phone tag — while the queue grows and patients hang up.
Website bookings don't flow through
Third-party widgets take a slot but don't talk to the chart, the intake, or the front desk. Someone still has to manually copy details into three places.
Patients bounce between forms
Booking, intake, consent, insurance — each lives on a different page or system. Patients abandon the process and staff chase the missing pieces.
No emergency call routing
When clinics use personal phones or generic voicemail after hours, urgent calls go nowhere traceable. Compliance and patient safety both suffer.
What we built
The first automated booking system built for AI-native clinics.
Patients book, reschedule, and confirm from anywhere. Intake flows straight into the chart. Emergency calls are routed and documented. Compliance is built in, not bolted on.
Automated booking
Patients book appointments online, by text, or by calling your clinic number — Mox handles the conversation end to end.
Chat/conversational intake
Every booking collects the right visit type, insurance, consent, and intake before the patient arrives — through a natural conversation, not a form.
Phone answered automatically
Voice calls are routed and answered by Mox. Patients reschedule, confirm, or ask routine questions without waiting for a human.
Emergency handling built in
Urgent calls trigger clear escalation: call 911 pages, after-hours routing, and documented handoff — never a black hole.
One compliant record
Booking, intake, communication, and chart live in the same spine. Data moves once. Nothing is copied or lost.
What you get
The scheduling parts of the day, quietly handled.
Online booking that respects your rules
Per-practitioner calendars, visit types, buffers, cutoffs, and blackout days. Patients see only what you actually want them to see.
Self-healing waitlist
When someone cancels, Mox texts the right waitlisted patients in the right order — first reply gets the slot. No more front-desk phone-tag.
Reschedule by reply
Patients text back to move an appointment. Mox proposes real open slots, confirms, and updates the calendar. No portal login required.
Multi-location, one calendar
Route booking by location, provider, or visit type. Groups see every clinic on one screen; owners get roll-up utilization out of the box.
Self check-in without kiosks
Patients confirm arrival from their phone. The front desk sees a clean queue instead of a lobby full of clipboards.
'Block my Friday' in plain English
Tell Mox in one sentence. It clears the calendar, notifies affected patients, and offers them the next open slot — with your approval.
Why this is different
Mox is your fully capable front office.
Not just a booking link. Mox runs the waitlist, handles reschedule conversations, follows up with patients, and keeps calendars synced across every location — so your staff can focus on the people in front of them.
The waitlist that actually works
A cancellation isn't a hole. It's the next patient's appointment.
Every provider has a live waitlist ranked by urgency, visit type, and preference. When a slot opens, Mox reaches out in order — text first, in the patient's language — and locks in the first confirmed reply. Your front desk sees a filled slot, not a to-do list.
Move your schedule over in an afternoon.
We migrate patients, past visits, and calendars. Your team keeps seeing patients while we quietly cut over.