THE MOXCARES PLATFORM

Less work between the people who care.

Your front desk, clinicians and billing team should not have to rebuild the same patient story. Moxcares connects the work around one patient record—with AI staff to help move it forward.

Book a workflow demo Explore the workflows

EHR and practice management, connected
AI proposals with human review
One clinic or multiple locations

Moxcares / Connected by design

AppointmentsThe day, coordinated

Intake & messagesThe patient, prepared

One patient record.Context for every team.

Clinical workThe context, in view

Claims & paymentsThe next step, connected

AI prepares. Your team stays in control.

CHOOSE YOUR STARTING POINT

One platform. Two ways to use it.

This overview shows the capabilities across Moxcares. Choose an adoption path to see how they fit your practice.

01 / PATIENT ENGAGEMENT

Keep your EHR

Upgrade calls, booking, intake and arrival around your current clinical system.

Explore this solution 02 / END-TO-END PRACTICE MANAGEMENT

Use Moxcares with our EHR

Connect patient engagement and clinical work. Add optional modules when you need them.

Explore this solution

FROM THE CURRENT DAY TO THE NEXT STEP

One patient. A connected practice day.

Follow the work from the first appointment to the final payment. Context stays with the patient as responsibility moves between teams.

A FAMILIAR SCENARIO

One visit. Several teams. The same story, rebuilt each time.

Reception collects the details.
The clinician finds them again.
Billing reconstructs what happened.

WITH MOXCARES

The patient story moves with the work.

Book the appointment, collect chat-style intake and check available insurance benefits. The team sees what is ready and what needs attention.

THE NEXT HANDOFF

Patient prepared. Encounter reviewed. The next team has the context.

Illustrative workflow. Your practice sets the rules, permissions and human handoffs.

WHAT CHANGES FOR YOUR TEAM

The work your practice does. In one place.

Explore each workflow in detail. Start with your biggest source of admin work and plan the next step around your team's needs.

AI RECEPTIONIST

Give callers an answer and a next step.

Answer patient calls, help with booking or rescheduling, and capture messages and potential-patient leads. Your practice chooses the receptionist's name and voice and sets the handoff rules.

Explore AI Receptionist

Incoming patient call connected to an AI receptionist and confirmed appointment

SCHEDULING & WAITLIST

Turn an opening into a booked visit.

Keep practitioner calendars and appointment status in view. Offer cancellations to waitlisted patients, let them choose from their phone, and follow arrivals through check-in and rooming.

Explore Scheduling & Waitlist

Clinic scheduling workflow connecting appointments, patient responses and the front-desk view

CONVERSATIONAL INTAKE

Have the patient story ready before arrival.

Upload your clinic's PDF forms and turn them into an interactive intake conversation. Patient responses become structured summaries and reviewable chart proposals.

Explore Conversational intake

Patient chat intake with adaptive follow-up questions

CLINICAL WORKFLOW

Keep your attention on the visit.

Bring intake, cited chart answers, ambient scribing, dictation and optional ICD-10 and CPT prompts into one clinical workflow. Prescribe through the integrated MDToolbox workflow.

Explore EHR, scribing & eRx

Clinical encounter connected to an ambient note proposal and patient chart

PATIENT COMMUNICATION

Continue the conversation with context.

Manage conversations and attachments from a shared team inbox. Patients use an authenticated link for secure clinical communication, while staff can follow the conversation in context.

Explore Patient communication

Shared clinic inbox for patient conversations and attachments

ELIGIBILITY & CO-PAY

Resolve coverage questions before check-in.

Check coverage and available co-pay and benefit information before the visit. Review missing or uncertain details early; returned information depends on the payer.

Explore Eligibility & co-pay

Coverage check, co-pay information and an item requiring staff review

CLAIMS & REVENUE CYCLE

Give the claim a clear next step.

Prepare professional claims from encounters, review coding and missing-information prompts, and track submission, payer responses and denial work. Software pricing is not a percentage of collections.

Explore Claims & revenue cycle

Revenue workflow from the encounter through claim preparation and payment posting

PATIENT PAYMENTS

Collect the payment. Keep the balance current.

Collect at the clinic or through a payment link, issue invoices and use a saved card with appropriate authorization. Keep visit balances, receipts and reporting connected, powered by Stripe.

Explore Patient payments

Patient payment workflow from balance and method selection to receipt and reporting

EFAX & DOCUMENTS

Put the report where the team can find it.

Send from the chart and triage incoming documents. Mox reads the content, matches the patient and proposes structured results while preserving the source document; uncertain matches go to staff.

Explore eFax & clinical documents

Incoming fax read, matched to a patient and prepared for filing and review

SEE IT IN PRACTICE

See how Mox connects the work.

Follow Mox across patient calls, intake, scheduling and clinical work, with supervision and an activity record keeping your team in control.

What this video shows

Follow Mox across patient calls, intake, scheduling and clinical work, with supervision and an activity record keeping your team in control.

AI STAFF, NOT ANOTHER INBOX

Mox prepares the next step. Your team owns the decision.

Mox works across the connected record, rather than treating each department as a separate conversation. Your team can see what is proposed, what needs approval and what has been done.

Meet Mox, your AI staff

A clinic team member reviewing Mox's proposed actions

Work with patient context

Intake, appointments, notes, documents and revenue workflows share the same patient record.

Keep clinical decisions with clinicians

AI-generated clinical content is prepared for review, not silently accepted into the chart.

Know who did what

Role-based access and attributable, tamper-evident audit history support oversight of human and AI activity.

ADOPT AT YOUR PRACTICE'S PACE

Start with the work that needs to change.

You do not need to decide every workflow in the first conversation. We help map the current setup, confirm the data and integration requirements, and agree a realistic rollout.

Plan your transition

Clinical records and a migration plan prepared for practice review

Understand the current setup

Identify the tools you depend on, the workflows you want to improve and the connections that need verification.

Validate before go-live

Review available C-CDA exports, imported records, templates and staff access before relying on them in daily care.

Make costs clear

Review plan inclusions, usage allowances and any third-party or transaction costs on the pricing page and in your rollout discussion.

BEFORE YOU DECIDE

A few useful answers.

01Mox prepares
02Your team reviews
An attributable action

Is Moxcares an EHR or practice management system?

Both. Clinical charting and the operational work around the visit share one patient record. Scheduling, intake, communication, claims and patient payments are connected to that record.

Do we have to replace every tool immediately?

No need to make an all-at-once decision. Start by reviewing your priority workflow with us. We will confirm which capabilities and existing-system connections support your intended setup before agreeing a rollout.

Is the AI Receptionist the same as Mox?

The AI Receptionist is the dedicated phone workflow, with a name and voice your practice selects. Mox is the broader AI staff layer across front-office, clinical and operational workflows.

Can Moxcares support more than one location?

Yes. The platform supports connected practice workflows across locations. We help confirm practitioner calendars, team permissions and operational requirements for your setup.

Where can we review security and pricing?

The Trust Center explains controls, AI supervision and vendor roles. The pricing page lists current plans; your workflow demo is the place to confirm usage and any additional costs for your practice.

Keep reading

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