01
AI Receptionist
Answer patient calls, help with booking or rescheduling, and capture messages and potential-patient leads. Your practice chooses the receptionist's name and voice and sets the handoff rules.
Explore AI ReceptionistTHE MOXCARES PLATFORM
Less work between the people who care.
Your front desk, clinicians and billing team should not have to rebuild the same patient story. Moxcares connects the work around one patient record—with AI staff to help move it forward.
- EHR and practice management, connected
- AI proposals with human review
- One clinic or multiple locations
CONNECTED, STEP BY STEP
One patient. A connected practice day.
Follow the work from the first appointment to the final payment. Context stays with the patient as responsibility moves between teams.
- 01
Before the visit
Book the appointment, collect chat-style intake and check available insurance benefits. The team sees what is ready and what needs attention.
- 02
During the visit
Review the patient history, prepare clinical notes and prescribe from the chart. Clinicians stay in control of the record.
- 03
After the visit
Prepare claims, collect patient payments and manage follow-up with the encounter and its evidence still in view.
BUILT FOR THE WORK ITSELF
The work your practice does. In one place.
Explore each workflow in detail. Start with your biggest source of admin work and plan the next step around your team's needs.
02
Scheduling & Waitlist
Keep practitioner calendars and appointment status in view. Offer cancellations to waitlisted patients, let them choose from their phone, and follow arrivals through check-in and rooming.
Explore Scheduling & Waitlist
03
Conversational intake
Upload your clinic's PDF forms and turn them into an interactive intake conversation. Patient responses become structured summaries and reviewable chart proposals.
Explore Conversational intake
04
EHR, scribing & eRx
Bring intake, cited chart answers, ambient scribing, dictation and optional ICD-10 and CPT prompts into one clinical workflow. Prescribe through the integrated MDToolbox workflow.
Explore EHR, scribing & eRx
05
Patient communication
Manage conversations and attachments from a shared team inbox. Patients use an authenticated link for secure clinical communication, while staff can follow the conversation in context.
Explore Patient communication
06
Eligibility & co-pay
Check coverage and available co-pay and benefit information before the visit. Review missing or uncertain details early; returned information depends on the payer.
Explore Eligibility & co-pay
07
Claims & revenue cycle
Prepare professional claims from encounters, review coding and missing-information prompts, and track submission, payer responses and denial work. Software pricing is not a percentage of collections.
Explore Claims & revenue cycle
08
Patient payments
Collect at the clinic or through a payment link, issue invoices and use a saved card with appropriate authorization. Keep visit balances, receipts and reporting connected, powered by Stripe.
Explore Patient payments
09
eFax & clinical documents
Send from the chart and triage incoming documents. Mox reads the content, matches the patient and proposes structured results while preserving the source document; uncertain matches go to staff.
Explore eFax & clinical documentsSEE IT IN PRACTICE
See how Mox connects the work.
Follow Mox across patient calls, intake, scheduling and clinical work, with supervision and an activity record keeping your team in control.
What this video shows
Follow Mox across patient calls, intake, scheduling and clinical work, with supervision and an activity record keeping your team in control.
AI STAFF, NOT ANOTHER INBOX
Mox prepares the next step. Your team owns the decision.
Mox works across the connected record, rather than treating each department as a separate conversation. Your team can see what is proposed, what needs approval and what has been done.
Meet Mox, your AI staff
Work with patient context
Intake, appointments, notes, documents and revenue workflows share the same patient record.
Keep clinical decisions with clinicians
AI-generated clinical content is prepared for review, not silently accepted into the chart.
Know who did what
Role-based access and attributable, tamper-evident audit history support oversight of human and AI activity.
ADOPT AT YOUR PRACTICE'S PACE
Start with the work that needs to change.
You do not need to decide every workflow in the first conversation. We help map the current setup, confirm the data and integration requirements, and agree a realistic rollout.
Plan your transition
Understand the current setup
Identify the tools you depend on, the workflows you want to improve and the connections that need verification.
Validate before go-live
Review available C-CDA exports, imported records, templates and staff access before relying on them in daily care.
Make costs clear
Review plan inclusions, usage allowances and any third-party or transaction costs on the pricing page and in your rollout discussion.
BEFORE YOU DECIDE
A few useful answers.
- 01Mox prepares
- 02Your team reviews
- An attributable action
Is Moxcares an EHR or practice management system?
Both. Clinical charting and the operational work around the visit share one patient record. Scheduling, intake, communication, claims and patient payments are connected to that record.
Do we have to replace every tool immediately?
No need to make an all-at-once decision. Start by reviewing your priority workflow with us. We will confirm which capabilities and existing-system connections support your intended setup before agreeing a rollout.
Is the AI Receptionist the same as Mox?
The AI Receptionist is the dedicated phone workflow, with a name and voice your practice selects. Mox is the broader AI staff layer across front-office, clinical and operational workflows.
Can Moxcares support more than one location?
Yes. The platform supports connected practice workflows across locations. We help confirm practitioner calendars, team permissions and operational requirements for your setup.
Where can we review security and pricing?
The Trust Center explains controls, AI supervision and vendor roles. The pricing page lists current plans; your workflow demo is the place to confirm usage and any additional costs for your practice.
Keep reading
Guide
Best EHR for a small practice (2026 buyer's guide)
Complete practice costs, clinical workflows, current vendor evidence and a practical switching plan.
Blog
EHR switching cost: what small practices actually pay
Implementation, migration, training, overlap — the full line-by-line switching bill.
Blog
Why small practices stay on legacy EHR software
It isn't the money or the features — it's a fear that stopped being true.
Blog
Why bolting AI onto old software doesn't work
What an AI-native platform looks like when it's designed for agents from day one.
YOUR PRACTICE. YOUR PACE.
Start with the work
you want off your plate.
Bring your toughest workflow. We’ll show you how Moxcares can help—and what moving over would look like.
Show me my workflowA focused conversation. A practical next step.