eFax with Mox triage
Faxes stop being paper you shuffle.
A number in minutes or a concierge port. Mox reads every incoming fax, matches it to the patient file, and drafts structured chart entries from labs — with human review every step of the way.
The problem
Fax is still a manual, paper-heavy process in most clinics.
Whether it is a machine on the desk or a separate eFax portal, sending and receiving faxes lives outside the chart — and the work of reconciling it falls on staff.
Fax lives outside the record
Most clinics use a legacy fax machine or a standalone eFax portal that has nothing to do with the patient chart.
Print, scan, send — by hand
Every outbound document is printed, fed into a scanner or fax, and then tracked in a separate log. Staff time that should be clinical becomes clerical.
Manual matching and filing
Inbound pages have to be read, matched to a patient, and attached to the right chart by a human before anyone can act on them.
No useful audit trail
Paper fax logs and generic email inboxes make it hard to prove what was sent, received, or changed — and who did it.
What we built
eFax built on the same spine as the chart.
Send from any document. Receive into the same hub as your patient messages. Mox reads every page, files it to the right patient, and waits for staff to confirm.
Send from the chart
Any note, referral, or lab requisition has a built-in Send Fax option. No printout, no save-and-attach, no separate portal.
Receive into Mox
Inbound faxes land in the same communication hub as texts and patient messages — not in another inbox.
Mox reads with OCR
Every page is parsed for sender, patient, document type, and lab values so it can be routed without guesswork.
Auto-filed to the patient
The fax attaches to the right chart and drafts the appropriate note. Staff verify instead of starting from scratch.
Human review before commit
If Mox is uncertain, it flags the fax for a person. Nothing posts to the chart until someone confirms it.
Why this is different
Mox automates charts with fax — OCR, PHI-compliant, and fully integrated.
No other platform reads the fax, matches it to the patient, and drafts the chart entry on the same spine. Everything is logged, everything is reviewable, and nothing is filed without a human OK.
What you get
The most-hated part of the day, handled.
A number in minutes
Provision a new fax number the moment you sign up, or port your existing number with concierge handling — no fax machine required.
Mox reads every inbound fax
Referrals, labs, prior-auth replies, records requests — Mox parses each page, identifies the sender, and figures out which patient it belongs to.
Matched to the chart, waiting for review
Faxes land in an inbound queue already attached to the right patient. If Mox isn't confident, it flags 'needs a human' instead of guessing.
Lab values become chart proposals
Numeric lab values are extracted from PDFs into structured chart proposals. Accept with one click and they flow into trends and 'Ask the chart'.
Outbound fax from any document
Send a referral, a records release, or a signed order from inside the chart. Delivery status posts back to the thread.
Human safeguards throughout
Nothing is filed to a chart without a person's OK. Every AI action is logged in the audit trail so you can trace what Mox did and why.