A FAMILIAR SCENARIO
A patient pays. The team still has to connect the payment.
- Send a balance reminder.
- Match the transaction to the visit.
- Update the receipt and remaining balance.
PATIENT PAYMENTS
Easy to pay. Easier to reconcile.
Send a secure payment link, collect at the clinic or use an authorized card on file. Keep each payment connected to the visit, invoice, receipt and remaining balance.
- Payment processing powered by Stripe
- No patient portal account needed to pay by link
- Cash and check recording included
A connected way to reconcile.
SEE WHAT CHANGES
One balance. Three simple steps.
Staff should not have to collect a payment in one tool and reconstruct it in another.
WITH MOXCARES
Payment and balance stay connected.
Start with the amount due on the connected visit and invoice. Send a secure link in the patient conversation or collect at the clinic.
THE NEXT HANDOFF
The collection, invoice and receipt remain part of one payment workflow. Authorized staff control adjustments.
Illustrative workflow. Your practice sets the rules, permissions and human handoffs.
BUILT INTO THE WORKFLOW
Know what was collected, refunded and deposited.
Review the day without rebuilding a ledger. See collections, outstanding balances, fees, refunds, net amounts and deposits, then download a transaction report.
Keep follow-up in context
Send balance reminders and answer patient questions in the existing conversation, with a clear record for staff.
Record every payment method
Capture cash and check against the invoice even though those funds are not processed by Moxcares. Supported readers handle clinic card payments.
Connect insurance and patient balances
When RCM posts the payer response, patient responsibility stays tied to the same encounter and invoice.
SEE IT IN PRACTICE
From payment request to updated balance.
See a patient pay by link and the clinic track the payment, receipt and connected balance.
What this video shows
See a patient pay by link and the clinic track the payment, receipt and connected balance.
CLEAR RESPONSIBILITIES
Card credentials stay with Stripe.
Moxcares retains the payment references and status needed for clinic work—not raw card numbers. Card-on-file use requires patient authorization; refunds, adjustments and consequential financial actions require an authorized person. Clinical information is kept out of payment metadata.
Explore the Trust CenterFIT THE SOLUTION TO YOUR PRACTICE
Keep what works.
Connect what comes next.
Use selected revenue workflows alongside your current EHR, or connect them to Moxcares clinical work. We confirm module requirements and the handoff during setup.
Keep your EHR
AI front desk, patient engagement and a reviewed handoff to your clinical system.
Use Moxcares end to end
Patient engagement and our EHR, with optional clinical and revenue modules.
Scribing, payments, verification and claims are optional paid modules. Plan inclusions, usage and module requirements vary. See plans and add-ons
BEFORE YOU DECIDE
A few useful answers.
Can patients pay without creating a portal account?
Yes. Patients can open a secure payment link without creating a Moxcares portal account.
Can we accept payments at the front desk?
Yes. Moxcares supports Tap to Pay on a compatible iPhone and supported Stripe Terminal hardware.
Does Moxcares store card numbers?
Raw card credentials should remain in Stripe's payment environment. Moxcares stores the references and status needed for the clinic's payment workflow.
Can we store a card on file?
Yes, when the patient has provided appropriate authorization. The payment credential is stored by Stripe.
Can we record cash and check payments?
Yes. Cash and check can be recorded against the visit and invoice even though Moxcares does not process those funds.
Can staff issue refunds?
Authorized staff can refund or adjust eligible transactions. Refund activity should update the invoice, patient balance and report together.
Does Mox automatically issue refunds or change balances?
No. Consequential financial actions require an authorized person.
How do payments connect to insurance claims?
The payer response determines patient responsibility inside the RCM workflow. The payment is then applied to the connected invoice and patient balance.
Keep reading
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Your biller shouldn't own a percentage of your revenue
RCM charges 4–9% of collections. Modern clearinghouse rails make flat pricing possible.
Blog
The real cost of a no-show at an independent clinic
An honest way to price a missed slot — and what actually brings the rate down.
Guide
Revenue cycle management for small practices: from eligibility to payment
A practical ownership map, claim follow-up process and downloadable weekly review worksheet.
YOUR PRACTICE. YOUR PACE.
Start with the work
you want off your plate.
Bring a workflow your team wants to improve. We’ll show the next steps with Moxcares, whether you keep your EHR or use our full platform.
Show me my workflowA focused conversation. A practical next step.