FOR BILLING TEAMS

Less detective work. Clearer next steps.

Bring the encounter, coverage information, claim and payer response into one connected workflow. Spend less time reconstructing what happened and more time resolving what needs attention.

  • Encounter and claim context together
  • Scrubbing and missing-information prompts
  • Human approval and recorded actions
Marcus, the Moxcares billing-team character, alongside a connected revenue workflow
Connected work. Clear next steps.

HOW THE WORK MOVES

From the encounter to the next billing action.

Give every claim a visible place in the workflow.

  1. 01

    Start with the encounter.

    Review the patient, insurance and documented care before preparing the claim. Optional code prompts support review rather than replacing it.

  2. 02

    Resolve issues before submission.

    Use claims scrubbing to identify missing information. Confirm corrections and review the claim before the authorized submission.

  3. 03

    Follow the response.

    Track claim status and investigate rejections or denials with the supporting encounter information and action history close at hand.

BUILT INTO THE WORKFLOW

Context is what makes a queue actionable.

A status alone does not explain what the team should do next.

Eligibility before the claim.

Check coverage and available benefits. Treat payer responses as information to review, not a guarantee that a service will be paid.

Correction with evidence.

Review missing information alongside the relevant record. Human approval remains part of the workflow before an action is completed.

Patient payments in the same platform.

Track balances, invoices and payments alongside the rest of the revenue work. Stripe powers patient payment collection; claims connectivity uses Stedi.

SEE IT IN PRACTICE

A claim with context at every step.

See the claims workflow connect encounter information, review prompts and submission status.

What this video shows

See the claims workflow connect encounter information, review prompts and submission status.

CLEAR RESPONSIBILITIES

Software supports your revenue team. It does not replace payer rules.

Your team remains responsible for accurate documentation, coding, claim review and payer follow-up. Moxcares uses a flat subscription model rather than a percentage-based RCM service; review the current pricing and applicable transaction or vendor charges for your scope.

Explore the Trust Center

BEFORE YOU DECIDE

A few useful answers.

Does claim scrubbing guarantee payment?

No. Scrubbing can surface missing information or potential issues, but payer rules, coverage, authorization and adjudication still determine the claim outcome.

Can we see who approved or changed the work?

Actions are attributable in Moxcares activity and audit history. Human review and role-based permissions are part of the workflow.

Is this an outsourced billing service?

Moxcares is the software platform used by your team. It provides connected revenue workflows, not a promise that an outside biller will perform every task for you.

YOUR PRACTICE. YOUR PACE.

Start with the work
you want off your plate.

Bring your toughest workflow. We’ll show you how Moxcares can help—and what moving over would look like.

Show me my workflowA focused conversation. A practical next step.